President Bola Ahmed Tinubu has declared that the era of manual inefficiency in Nigeria’s public service must give way to transparency, speed and accountability, as he directed all Ministries, Departments and Agencies (MDAs) to deepen digitalisation across their operations.
Tinubu made the declaration on Wednesday at the opening ceremony of the International Civil Service Conference 2026 held in Abuja.
The president was represented by the secretary to the government of the federation, George Akume.
Speaking on the conference theme, “Reforms, Resilience and Results,” Tinubu said Nigeria’s public service was gradually shifting from policy formulation to measurable impact under the Renewed Hope Agenda.
He said the Civil Service had shown resilience in the face of global economic shocks and rising citizen expectations, adding that reforms were already yielding tangible results.
“The results we see today speak to the resilience, commitment and adaptability of our workforce,” the president said.
Tinubu disclosed that 38 Ministries and Extra-Ministerial Departments were already operating fully paperless, end-to-end electronic workflow systems, describing the development as a major milestone in governance reform.
“When we spoke of digitalisation in 2025, some may have considered it an ambition for the distant future. Today, with 38 ministries and extra-ministerial departments operating on a secure, paperless and end-to-end electronic workflow system, we are sending a clear message: Nigeria is building a public service that enables progress,” he stated.
He stressed that bureaucracy must no longer be a bottleneck but a driver of efficiency, innovation and inclusive growth.
